Delete Your Account & Data

Last updated: 19 June 2026

SemiReal lets you permanently delete your account and all associated data at any time. This page explains how to request deletion and what is removed or kept.

How to delete your account

Option A — in the app:

Sign in at semireal.app.
Go to Settings and open the Account tab.
Under Danger zone, click Delete account.
Type DELETE to confirm, then click Delete forever.

Option B — by email: If you can't sign in, email hello@semireal.app from the email address associated with your account and request deletion. We will verify your identity and process the request.

What is deleted (immediately and permanently)

Your profile: name, email, bio, website, and avatar image.
All your projects (drafts and published) and everything in them — scenes, click areas, characters, media, videos, maps, and settings.
All your leaderboard scores, both on your own experiences and on experiences published by others.
Your AI token wallet and consumption history.
Your followers and following relationships.
Any custom cloned voices and AI character faces used in your projects.
All files you uploaded (videos, audio, images, avatar) from our storage, including their cached copies on our content delivery network.
Your sign-in record, including the Google and Apple connections linked to it. Signing in again afterwards creates a brand-new account.

Deletion is immediate and irreversible — there is no recovery period.

What is kept, and why

Payment records: your Stripe customer profile is anonymized (your name and email are removed), but transaction and invoice history is retained per Stripe's own retention policy for tax and accounting compliance.
Operational and security logs (including payment webhook logs) are retained for a limited period for debugging and fraud prevention, and are not used to identify you after deletion.

For full details on how we handle your data, see our Privacy Policy.

How to delete your account

Option A — in the app:

Go to Settings and open the Account tab.

Under Danger zone, click Delete account.

Type DELETE to confirm, then click Delete forever.

Option B — by email: If you can't sign in, email hello@semireal.app from the email address associated with your account and request deletion. We will verify your identity and process the request.

What is deleted (immediately and permanently)

Your profile: name, email, bio, website, and avatar image.

All your projects (drafts and published) and everything in them — scenes, click areas, characters, media, videos, maps, and settings.

All your leaderboard scores, both on your own experiences and on experiences published by others.

Your AI token wallet and consumption history.

Your followers and following relationships.

Any custom cloned voices and AI character faces used in your projects.

All files you uploaded (videos, audio, images, avatar) from our storage, including their cached copies on our content delivery network.

Your sign-in record, including the Google and Apple connections linked to it. Signing in again afterwards creates a brand-new account.

Deletion is immediate and irreversible — there is no recovery period.

What is kept, and why

Payment records: your Stripe customer profile is anonymized (your name and email are removed), but transaction and invoice history is retained per Stripe's own retention policy for tax and accounting compliance.

Operational and security logs (including payment webhook logs) are retained for a limited period for debugging and fraud prevention, and are not used to identify you after deletion.

For full details on how we handle your data, see our Privacy Policy.